Sun. Nov 27th, 2022


(Tien Tzuo CEO Zuora speaks at Subscribed 2019 – image via Zuora)

Lower third quarter losses and higher revenues brought some year-end cheer to Zuora as CEO Tien Tzuo argues that the shift to subscription models renders traditional notions of front and back office as “a little bit dated”:

That division made a lot of sense when you were shipping product. The front office sold the product; the back office fulfilled it, accounted for it, collected for it. It’s a very product-centric view of the world.

If you look at the companies that [have] always been subscription businesses – for example, the telecom companies – they don’t look at it like that. They start with the customer and they build great subscriber experiences for those customers. And those subscribers experiences have to span the front office and they have to span the back office, whether it’s calling the call center

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Deliveroo CEO Will Shu.

Aurelien Morissard | IP3 | Getty Images

LONDON — The coronavirus pandemic has accelerated the adoption of online food delivery apps by two to three years, according to the chief executive of takeaway app Deliveroo.

“Our initial analysis suggests that Covid-19 has accelerated consumer adoption of these delivery services by about two to three years,” Deliveroo’s Will Shu said at the Web Summit tech conference on Thursday.

“We saw this incredible increase in new customers joining the platform. We also saw our existing customers looking to order more often, also ordering for the family more frequently, we saw average basket sizes increase, and also ordering a wider range of products.”

Headquartered in London, Deliveroo has been loss-making for several years but the company’s business has grown through the pandemic, Shu said, adding that it has been profitable at the operating level for the last six months.

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  • Aeva is making lidar sensors, which bounce beams of light off nearby objects to measure how far away they are.
  • CEO and co-founder Soroush Salehian told Business Insider that the opportunity to create ‘the next wave of perception technology’ was so compelling he left a job in Apple’s special-projects group.
  • Salehian said Aeva’s lidars offer an unmatched combination of low cost and high performance.
  • The startup has deals with Audi and ZF and plans to have its lidars ready for production vehicles in 2024.
  • Visit Business Insider’s homepage for more stories.

After selling his second startup in 2012, Soroush Salehian landed at Apple, a destination job for many in the tech industry.

But after four years in the tech giant’s special-projects group, Salehian felt it was time for a new challenge. In 2017, he teamed up with Mina Rezk, a former Apple colleague, and launched Aeva, which is making lidar

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This is a story about American Airlines, customer trust, and the times in any business when actions speak louder than words.

Starting tomorrow, American Airlines will start flying a series of five flights of its Boeing 737-MAX aircraft, “exclusively for team members,” as the airline put it.

These planes were grounded for more than 20 months, after two 737-MAX aircraft owned by airlines in Asia and Africa crashed, taking 346 lives. The FAA just lifted the order in the U.S., which prompts two big questions: Are they truly safe now? And will passengers fly them?

Hence, the decision to fly these demonstration flights–both to make sure employees are comfortable with the planes, and to try to project that confidence to customers. 

The airline site View From the Wing published part of the American Airlines message to employees about these “flights to nowhere,” including the schedule: tomorrow in Dallas, two next

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NEW YORK, Nov. 30, 2020 /PRNewswire/ — Michael Kempner, Founder and Chief Executive Officer of leading public relations agency MWWPR – formerly known as MWW – is featured in the latest episode of PR Masters Series Podcast. The series is in its second year of production in an ongoing partnership between The Stevens Group and CommPRO, bringing PR, digital and marketing communications agencies the insights of the top industry professionals.


In this interview hosted by Art Stevens of The Stevens Group, Kempner unpacks the founding and growth of MWWPR amidst a background in politics and chocolate-making; the philosophies that have carried his 34 year career; and more secrets to his success in business and the ever-changing communications industry.

Kempner’s firm was recently recognized as one of America’s Best PR Agencies of 2021 by Forbes, and he is an honoree of the PRWeek Class of 2020 Hall of Fame, a

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Ann Boden, the boss of Starling Bank, has been named as chief executive of the year at the Digital Masters Awards, having been selected by some of Europe’s leading venture capital firms.

Ms Boden landed the prestigious prize after beating off competition from names including MessageBird chief executive Robert Vis and the boss of online will startup Farewill, Dan Garrett. 

Executives from companies including Accel, Balderton, Hoxton Ventures and KKR selected the winners in the categories, which also included “excellence in finance” and “excellence in technology”.

The awards were presented virtually this year, due to Covid-19 restrictions.

It is the seventh year the awards have been run, organised by executive search firm The Up Group. Last year, chief executive of the year went to Clare Gilmartin, from

Ms Boden picks up the award after a year in which Starling Bank finally managed to become profitable, netting £800,000 in profit

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Tony Hsieh posing for the camera

© AP



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LAS VEGAS (AP) — Tony Hsieh, the retired CEO of Las Vegas-based online shoe retailer, who spent years working to transform the city’s downtown area, has died. He was two weeks away from his 47th birthday.

Hsieh was with family when he died Friday, according to DTP Companies, which he founded. He died of injuries suffered in a Nov. 18 fire in New London, Conn., Megan Fazio, a spokesperson for Downtown Partnership in Las Vegas, told Hearst Connecticut Media on Saturday.

The Day newspaper reported the day of the fire that one person had been removed from a waterfront home in New London with possible burns and smoke inhalation. The person, whose name authorities did not release, was eventually taken to Bridgeport Hospital, which has a burn center.

Fire Chief Thomas Curcio was quoted by the Day as saying that crews arrived around

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(Miss this week’s The Leadership Brief? This interview below was delivered to the inbox of Leadership Brief subscribers on Sunday morning, Nov. 29. To receive weekly emails of conversations with the world’s top CEOs and business decisionmakers, click here.)

Eric Schmidt wants to see new leaders running the world, fast. “The sooner we can get the next generation in charge, given all the errors we have made, the better,” says Schmidt, the former CEO of Google. “They are generally smarter, more optimistic, they have more energy. There’s a lot of reasons to turn this thing over to them.”

But just not any kids. Schmidt is a firm believer in the power of exceptionalism. On Nov. 16 Schmidt Futures, the organization that he founded in 2017 with his wife Wendy to empower “talent who want to work on the hardest problems,” unveiled Rise, a new partnership with the Rhodes Trust to

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This article is part of a series of interviews that LIRA Strategy Partners founder and Managing Director Raffaella Campagnoli is conducting with some of the Middle East’s most notable business executives and entrepreneurs. In this edition of Strategy Bites, she speaks with Jerry Inzerillo, CEO of the Saudi Arabia-based Diriyah Gate Development Authority, on how he’s going about leading the US$20 billion giga project to build a new cultural and lifestyle tourism destination located in Diriyah, Riyadh.

a close up of a busy city street

© Shutterstock

Tell us about the enterprise you lead, its objectives, and its targets.


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“Diriyah Gate Development Authority (DGDA) was established by Royal Decree in July 2017 to preserve, celebrate, and develop Diriyah into one of the world’s greatest gathering places, and a globally renowned landmark that celebrates Saudi history, culture, and traditions through art, music, fashion, and entertainment for guests of all ages. At-Turaif is a UNESCO World Heritage

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Tyla-Simone Crayton has accomplished a lot for a 17-year-old: She is the founder and CEO of Sienna Sauce, with her chicken wing-style sauces sold in over 70 retail stores across the U.S. In 2019, her company generated $192,000 in revenue, she previously told CNBC Make It. To date, she has landed over $45,000 in funding through pitch competitions and has raised nearly $200,000 through crowdfunding investors.

Today, Crayton continues to grow her brand and has no plans of slowing down.

“I want [Sienna Sauce] to be a household name,” she said. “And [the business] will be passed down through generations.”

Crayton learned a lot building her business and from people she met along the way – including self-made billionaire Mark Cuban. Here are four pieces of advice Crayton has for other small business owners and aspiring entrepreneurs.

Ask questions and continue to learn

“Never be afraid to ask questions,” says

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